Privacy Policy

Data Controller Information:

Macroactiv Ltd. is a company registered under the Commercial Law of the Republic of Bulgaria, UIC 204790106, based in Sofia, Lyulin District, Block 311, Entrance A, Floor 6.
Email: hello@florikapuzzles.com | Phone: +359 899 838 166

We process your personal data on the following legal grounds:

• To fulfill a contract concluded between us and you;

• Based on your explicit consent – with a specific purpose;

• Where required by law.

1. Data Processing for Contract Performance or Pre-Contractual Relationships

We process your data to:

• Identify you;

• Manage and fulfill your orders;

• Issue invoices;

• Maintain communication related to orders or issues;

• Create a user profile.

We may collect:

• Contact details: email, phone number, address;

• Personal identification: full name, national ID or foreigner number, permanent address;

• Order and payment information: order history, card or bank details.

Retention period: 5 years after termination of the contract (due to legal limitation period).

We may share your data with:

• Postal and courier services;

• Consultants and legal/accounting professionals.

2. Processing Based on Legal Obligations

We may be legally required to process and share your data in cases such as:

• Anti-money laundering legislation;

• Consumer protection laws (e.g. distance selling);

• Accounting and tax regulations;

• Legal proceedings and court requests.

Retention period:

• 11 years for accounting data;

• 5 years for other legal obligations.

3. Processing Based on Consent

We process data based on your explicit, informed, and voluntary consent.

Typical use cases:

• Email marketing or personalized offers;

• Communication of promotions and surveys.

Possible data: name, email, phone, address.

You can withdraw your consent at any time, which will not affect existing contracts.

Retention: until withdrawal or up to 1 year after collection.

4. Anonymized Data Processing

We may use aggregated anonymous data for statistical purposes, which cannot identify you personally.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption

• Secure storage

• Restricted access

Your Rights under GDPR

As a data subject, you have the right to:

• Be informed about data processing;

• Access your personal data;

• Request correction or deletion (“right to be forgotten”);

• Restrict processing;

• Data portability;

• Object to processing;

• Avoid automated decision-making and profiling;

• File a complaint with the data protection authority.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device via your web browser. They help websites recognize returning users and remember user preferences.

How We Use Cookies

We use cookies to:

• Improve site usability and functionality;

• Analyze user behavior;

• Support shopping cart and session memory.

Cookies do not contain personal data and cannot identify you individually.

Types of Cookies Used

• Session Cookies: Temporary; deleted when you close your browser.

• Persistent Cookies: Stored for longer; help analyze usage.

• Third-party Cookies: From services like Facebook, YouTube, etc. We do not control them – please review their own privacy policies.

Cookie Management

You can:

• Block or delete cookies from your browser settings;

• Accept all, none, or select specific cookies;

• Note that blocking cookies may affect website functionality.